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Claims

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Claims Handling

At Litoral, our first concern is always the client's best interests. When you trust us with your business, we are fully aware that you are ultimately seeking peace of mind and assurance that your interests will be served and protected.

How it works

Logomark for Litoral Underwriting a Hong Kong domiciled MGA

Streamlined Claims Process

When a client's claim comes in, we immediately notify the insurance principal and their designated claims specialists– highly experienced professionals who will initiate the claims settlement process.

Retaining the Personal Touch

Within 72 hours, the claims specialists will allocate a dedicated claims handler to act as the client's point person throughout, providing critical updates every step of the way. If the client needs to speak directly with the claims handler, an immediate response is just a call away – all contact details will be provided in the initial acknowledgment email.